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Thank you! Our appointments are "arrival windows" and we'll give you a call when we are on the way. We will let you know which of our experienced technicians are on the way and how far out they are. We have a $49 + tax dispatch fee for plumbing appointments and a $95 + tax diagnostic charge for heating, cooling, and tankless water heater appointments. Once your technician arrives, they'll take a look at your concern and let you know exactly what to expect in terms of repair costs before they do anything else, so there are no surprises. Thank you for choosing Gene Johnson Plumbing & Heating! Our Phone: 206-489-4991 ~~ Phones are answered 24 hours for emergency service ~ Normal Office Hours Mon - Fri - 7 to 5 / Sat - 9 to 4 ~